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Frequently Asked Questions
Got questions? We’ve got answers!
Explore our FAQ section for helpful information about boat rentals, booking processes, safety guidelines, and more. If you don’t find what you’re looking for, feel free to contact us directly
Feel free to reach out using the contact form below, or get in touch via our contact details. You’ll also find a map to help you locate us easily.– we’re happy to help!
You can book a boat hire online, by email, or by phone, and bookings are not confirmed until a deposit is received. American Express is not accepted.
A deposit is required to confirm your booking, you can do this over the phone, via email (bank transfer) or online. The remaining balance is paid on the day of hire. Alternatively, you can pay in full. If you book within 48 hours of your hire date, full payment is required.
When you arrive, park (pay & display), complete paperwork, receive lifejackets or buoyancy aids, and get a full area briefing before your boat briefing.
Please arrive on time for your briefing. If you are late, you may lose time on the water and still must return on time.
Your hire time includes briefing and paperwork — half‑day or full‑day hire durations apply.
Pets are welcome on some boats — check individual boat pages for pet limits. Boat capacity is based on people, not pets.
Yes — motor boats and Cornish Shrimpers come with a full tank of fuel (different terms may apply for yachts).
Boat hire is available seasonally (normally April–October) with hours typically 9:00 AM–6:00 PM, and additional evening hire may be available on request.
Boats go out in most weather — come prepared with waterproof clothing. If conditions are poor or unsafe, contact the team to discuss rebooking options.
Parking is pay and display in the first car park as you come down the hill into the harbour, with additional spaces nearby.
Toilets are not on board most boats, but there are plenty of stops ashore with facilities. The Jeanneau Sun 2500 yacht has a heads onboard.
Motor boats can explore local waters including the River Fal and surrounding estuaries. Cornish Shrimpers and yachts like the Jeanneau Sun 2500 can travel further toward Falmouth Bay and the Helford River depending on conditions.
All ages are welcome as long as an adult over 18 is in charge of the boat during the hire.
Motorboats and launches are easy to handle and ideal for exploring the local estuaries and harbours in a day, such as Falmouth and surrounding waters.
The cancellation policy depends on the notice given — refunds, vouchers, or fees may apply, and full terms are in the T&C.
Boat capacity is legally defined by the vessel, and you must not exceed the maximum number of people allowed.
Yes — if you have a suitable mooring and permission, and you are competent with safe mooring procedures.
Many locations within the cruising area offer overnight moorings; details are linked on the FAQ page and in cruising area information.
Motorboats are easy to operate and come with a briefing. Sailing boats and yachts require appropriate sailing experience or qualifications.
No experience is required for most motorboats. Sailing experience is needed for Cornish Shrimper and yacht bookings.
Yes, all hires include appropriate lifejackets or buoyancy aids and safety equipment suitable for the vessel type.
You may fish from the boats, but fishing equipment is not provided.
Yes — guests can bring their own food and drinks, but boats and pontoons must be left clean.
Some items like stove fuel, kettle, and bedding are included, but cookware, crockery, and cutlery are not — you can bring your own.
Consecutive day hires include the evening/overnight between hires. Early evening pickup can be arranged at booking.
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info@mylorboathire.co.uk
01326 377745
