Frequently Asked Questions

What if it rains?

In case we get some ‘Cornish liquid sunshine’ we always suggest you come prepared with a coat.

If the forecast is looking wet for the day you have booked then you can always contact us. If we are able to move your booking to another day we are happy to do this for a small re-booking fee, however this is not always possible due to date availability. If you wish to cancel, remember we are unable to refund your deposit if cancel you booking with less than 48 hours’ notice. Please take a look at our T&Cs for full cancellation policy details.

What is parking like?

All parking is run by the marina and is pay and display. We are in the first car park as you come down the hill on the left. There is also more parking by the marina office and up the valley.

Please give yourself enough time to park before your booking time slot.

Can we get a discount if we don’t have the maximum people onboard?

We do not do a per person price, the price is for the boat.

Can we take a boat away overnight?

Our boats can be taken away, as long as you have a suitable mooring and the owners permission, and that you are competent with tying it on safely.

Are there many places to moor overnight with the Cornish Shrimpers or Jeanneau Sun 2500?

There are plenty of places to moor overnight, please see the following links for more information, booking may be required.

Falmouth Visitors Yacht Haven

Pasco’s Boatyard, St Just

St Mawes

Helford River

You are more than welcome to stay on our pontoon overnight on the Cornish Shrimpers (this can dry out on spring low tides) or anchor overnight if the conditions are suitable.

Are there toilets?

There are plenty of places to stop where you can use the toilet but there are none onboard the Cornish Shrimpers or picarooners. The yacht charter boats have heads.

When can we hire your boats?

April – October, 9am-6pm,

July – August we also run evening hire – enquire for details

We run half day (3 hours) and full day (7 hours) this includes signing in and briefing time.

There are 7 of us, can we fit on the 6 person boat?

Our boats are licensed for a maximum of 6 people, including babies.

Is there an age restriction?

All ages are allowed as long as someone over 18 is in charge of the boat. Please make staff aware when booking of anyone under the age of 8.

Are the boats easily accessible?

Yes, our boats are moored on our pontoon, which can be accessed via the slipway with no steps involved.

Please let us know your requirements when booking.

When can we get to the Pandora?

Call up and ask us for the tidal information for that day but the Pandora’s pontoon will generally only accessible 2 hours either side of high tide.

Can we stop off anywhere?

There are many pontoons to stop off at including the Pandora Inn and St Mawes (both tide dependent), Falmouth, the heron Inn (Malpas) and Trellissick House, or drop the anchor in a peaceful spot to enjoy a picnic.

You will be given an area briefing on arrival, if you wish to go somewhere in particular please let us know at the time of booking so a member of staff times for you, some places are tide dependent.

How fast are the boats, what can we do in a day?

As our picaroooners are licensed for non-experienced people they are not speed boats. Though, you can explore the whole of the River Fal in a day, from our pontoon it will take approx.:

Falmouth – 40 mins

St Mawes – 50 mins

Trellissick House – 40 mins

The Pandora Inn – 20 mins

How far can we go?

Our motor boats can explore the far reaches of the river fal (tide dependent) to St Anthonys Lighthouse, whereas our Cornish Shrimpers and Jeanneau Sun 2500 can go a little further into Falmouth Bay and the Helford River. For more details on Merlins cruising area please follow the link

Are the boats hard to drive?

Our motorboats are very easy to drive and we will run through all of the controls upon arrival.

Do you need previous experience?

Our motorboats need no previous experience.

Sailing experience is required for our Cornish Shrimpers.

For yacht charter bookings someone onboard will need a day skipper licence and relevant experience

We will ask for your experience at the time of booking.

Is fuel included?

Yes, a full tank of fuel is included in the price for the motor boats and Cornish Shrimpers

Note: Different terms apply to yacht charter so please check T&C for more details.

Do we need to book in advance?

Yes, we always encourage booking in advance to avoid disappointment. It is best to book as soon as you have a date in mind.

Do you provide lifejackets?

Yes they are included in your booking, buoyancy aids a provided for the Motor Picarooners bookings and manual lifejackets for the Cornish Shrimpers and yacht bookings.

Do you count small children in the numbers?

Yes. All of the boats have a legal maximum capacity (people). It is not based on age. Please see T&C for boat capacity.

Are you pet friendly?

We welcome pets on board our boats but there are some limits so please read the boat information on your fleet page. The boat capacity is based on people, please consider the size of your pet when booking

What if I want to cancel my booking?

If you cancel your booking with less than 48 Hours’ notice will not be entitled to a refund. If you cancel with more than 48 Hours’ notice but less than one week before your booking then you will receive a voucher. This voucher will be for the value of the deposit paid and must be redeemed with in 1 year. To receive a full refund of your booking deposit you will need to give over one weeks’ notice.

How do I pay?

No booking is regarded as confirmed until a 50% deposit is received. You can pay this deposit via bank transfer or via card over the phone. We do not accept Amex.

The outstanding balance is due on the day of hire. If you book 48 hours or less before the booking date then you will need to pay in full when booking.

Can I fish on the boat?

You can fish on our boats but we do not provide any fishing equipment.

The boat must be tidy and clean on its return. Please take everything home at the end of your boat trip. Do not do any fish prep in the boat or our pontoon . Read T&C regarding clearing charges

Can we bring our own food and drink?

We do not mind you bringing your own food and drink. You must the boat tidy and take everything home at the end of your boat trip. Read T&C regarding clearing charges

Do you have parking on site?

There is a public car park on site, it is pay and display. The machine only accepts coins, there is currently no pay by phone or card option. Please make sure you bring some change and allow time before the start of your session to organise parking. If the first car park you reach is full there is more parking available up the valley just past Cafe Mylor. The charges are £1 per hour for the first 4 hours booked then £5 for all day.

How long do I get on the water?

The booking time incudes a safety briefing and filling in booking form.

Half day booking – 3.5 hours

Full day booking – 7 hours

Evening bookings times may vary so please require when booking.

What time shall I arrive for my booking and what if I am late for my booking?

You will be given a start time for your booking, please arrive on time. There is a 15min grace period after this you maybe required to wait until the next available briefing slot.

Your booking is based on your start time, if you are late for your booking, you will lose time on the water. You will still be required to have your boat back on time, for example, if your booking is 9am to 12.30pm then the boat will need to back at 12.30. For fees for late returns please see T&C

How do I book?

For all booking enquires please email or call us, we do not take booking via our social media platforms. No booking is regarded as confirmed until a 50% deposit is received. You can pay this deposit via bank transfer or via card over the phone. We do not accept Amex.

If a deposit is made via bank deposit, we require you to send as an email to confirm when this is done.

The full payment due on the day of hire. If you book 48 hours or less before the booking date then you will need to pay in full when booking.